Standards of Excellence

The UA has released its Standard for Excellence, a set of comprehensive prescriptions for UA member, local union, and project management performance aimed at top-flight performance and customer satisfaction.

The MCAA is engaged in discussions with the UA on initial steps for implementation of the policy, including adopting the measures in UA local governance and local area collective bargaining agreements.

More detailed discussion on the standard will follow after the initial publication and the publicity period is implemented.

Please click here to view our Standard of Excellence Document